Technical Support
Digital transformation begins with infrastructure automation.
We offer a specialized technical support solution
WAMA Solutions infrastructure services portfolio includes a full range of integrated cloud and cybersecurity services.
However, almost all companies look for these opportunities in an ad hoc, fragmented and inefficient manner. Why not do something unique that offers full access to all opportunities, in addition to optimizing operational efficiency and reducing the cost of today’s IT operations? Automate your IT infrastructure so that you can automate all of your business processes.
WAMA Solutions’ infrastructure services portfolio includes a full range of integrated cloud and cybersecurity services. All are designed to work together, ensuring the link between services and suppliers to implement solutions throughout the IT supply chain.
In turn, our Remote Technical Support allows increasingly intelligent, fast, secure and integrated approaches to be taken. We put at your disposal solutions and specialists capable of monitoring and protecting your technological infrastructure. Whether in an integral logic or as a complement to in-house capacity, with the experience and skills to support the management of the entire network life cycle, allowing you to focus resources on your core business.

We are able to act on the following fronts:
- Design computer networks and perform their maintenance;
- Take responsibility for the security of network resources, that is, data and services;
- Prevention of physical and / or logical invasions;
- Creation of security policies;
- Control of access to resources;
- Install, configure and update antivirus and antispyware programs;
- Backup creation and maintenance;
- Install and maintain multiple Operating Systems;
- Install and maintain digital communication, that is, e-mail, WEB, SFTP and VPN;
- Define content control policies;
- Define bandwidth access control to the WEB;
- Set up email accounts;
- Create and use VPNs;
- Provide digital media systems, that is,
VoIP, video conferencing, etc; - Install and maintain management systems (ERP);
- Install and maintain database systems (DBMS);
- Provide support to users of the company or organization.
Why choose WAMA Solutions?